1) Professional and attentive staff
2) Beautifully manicured gardens
3) Excellent breakfast options

1) Limited variety in restaurant meals

The hotel’s history as a convent adds a unique charm, and the view of the cathedral from my room was stunning. The staff consistently provided exceptional service, enhancing my overall experience.

A few things you should know

Warm, friendly reception and a truly delightful breakfast spread featuring diverse options made my mornings special. A perfect base for walking to the historic center, just a charming stroll away.

Laundry costs were shockingly high, and I found the temperature control in my room less than ideal, making it challenging to find comfort throughout the night.

The hotel boasts a unique historical charm, with features that reflect its past as a converted convent. The lush, serene gardens provide a peaceful escape and it's only a 10-minute walk from iconic landmarks, which is a solid perk for any traveler.

Laundry services are pricey—€75 can hit hard for just a few items. Noise can be an issue if you're on the lower floors due to creaking from above, and room temperature control seems a bit finicky, leaving some guests uncomfortable. The indoor pool is disappointingly cold, and breakfast could benefit from more choices beyond the buffet. the absence of standard room amenities like bathrobes might leave you wanting more in terms of comfort.

Great comfy rooms and a 24-hour reception. Wi-Fi was fast. Bar area was nice, but laundry was expensive.

the gardens are beautiful and perfect for a stroll. check-in was a bit slow.

the palacio exceeded my expectations during this fantastic walking tour in the city. the ambiance, attentive staff, and delightful dining options made our stay truly memorable. i loved being just a short walk away from the cathedral and soaking in the unique history around us.

the room service menu was limited.

Family with children recommend it for quiet charm

My family and I enjoyed a spacious suite that offered a breathtaking glow of the cathedral at night, like a scene from a movie. The breakfast buffet had a huge selection of quality items, and I loved the atmosphere of the breakfast room with those exposed rock walls.

It wasn’t exactly a bargain, but honestly, it felt worth every cent.

Stunning views and peaceful retreat

We enjoyed our stay in a beautifully decorated deluxe twin room with views of the hotel gardens, providing a lovely ambiance. The proximity to the historic city center made for nice strolls, though the uphill walk to the Cathedral might be a challenge for some. The breakfast each morning was diverse and satisfying, making for great starts to our busy days. the translucent bathroom doors were a bit awkward during the night.

The Deluxe King Room was large and comfy, with cool wooden beams and a nice traditional vibe. I loved the spaciousness, and the decor was super charming. The cleanliness was top-notch! Only downside was it could get a bit dark. more lighting would help set the mood better.

A peaceful retreat

Staying here felt super chill. The gardens around the hotel were lush and so nice to walk through. Breakfast in the chapel was such a unique touch. They had a solid lunch menu. Only thing was, it could get a bit dark in the rooms—could use some more lights. But really, the vibe was worth it.

The Deluxe King Room had a charming traditional vibe, wooden beams, and a spacious layout. Loved the peaceful ambiance during my stay as a couple!

my stay at the palacio was fantastic! during our honeymoon, the staff’s exceptional service and the beautiful garden view room exceeded my expectations. it was a lovely spot to relax after exploring the nearby city center.